Oceania depends on imports for the bulk of its printing paper demand. Ball & Doggett Group, a member of the Japan Pulp & Paper Group and the largest distributor of paper in the region, handles a wide range of products, from paper, paperboard and related products to ink and other consumables for the sign and display market. The company uses its inventory and delivery capabilities to meet customers’ diverse needs and is also working to improve customer satisfaction by enhancing customer service.